Privacy
& Confidentiality
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At The Body of Water, your privacy, dignity, and trust are deeply respected. The information you share is held with care and used only in support of your sessions, communication, and the practical operation of the practice.
What information may be collected
To support scheduling, communication, and safe, thoughtful care, I may collect information such as:
Your name and contact information
Appointment history
Health history or relevant intake information you choose to share
Session goals, concerns, and areas of focus
Emergency contact information, if provided
Payment and booking information through secure third-party platforms
You are welcome to share only what feels relevant and supportive to your care.
Why this information is collected
Your information may be used to:
Schedule and manage appointments
Communicate about bookings, reminders, and follow-up logistics
Better understand your needs, preferences, and session goals
Support safe and appropriate care
Maintain accurate client records
Meet legal, ethical, and business record-keeping requirements
How your information is protected
Reasonable care is taken to protect the privacy of your personal and health-related information.
This may include:
Secure digital systems for scheduling, forms, and records
Password-protected devices and accounts
Limiting access to client information
Retaining only information that is relevant to providing services and operating the practice responsibly
While no digital system can be guaranteed to be completely risk-free, care is taken to use reputable and secure platforms whenever possible.
Confidentiality
What you share in sessions and on intake forms is kept confidential and treated with respect.
Your information will not be shared with other people or organizations except in the following situations:
You give written permission
Disclosure is required by law
There is concern about abuse, neglect, or a serious risk of harm to yourself or others
Limited information is needed for business operations through secure service providers (such as scheduling or payment platforms)
Email, text, and online communication
Email, text messaging, and online scheduling are convenient, but they are not always fully secure forms of communication.
These methods may be used for:
Scheduling and reminders
Practical appointment communication
Basic follow-up or administrative contact
Please avoid sharing highly sensitive personal or medical information by email or text unless you are comfortable doing so.
By communicating through these channels, you acknowledge and accept the inherent limits of digital communication.
Third-party platforms
This practice may use secure third-party services for scheduling, intake forms, communication, website hosting, or payment processing. These platforms have their own privacy and security practices.
Examples may include booking software, payment processors, and website/contact form providers.
Your rights
You may request to:
Update or correct your personal information
Ask questions about privacy or record keeping
Request a copy of forms or information you have submitted, where appropriate
Scope of practice
Services offered through this practice are intended to support regulation, embodiment, and therapeutic bodywork care. They are not a substitute for medical diagnosis, mental health treatment, or emergency care.
Contact
If you have questions about privacy, confidentiality, or how your information is handled, you are welcome to ask at any time.