Privacy
& Confidentiality

  • At The Body of Water, your privacy, dignity, and trust are deeply respected. The information you share is held with care and used only in support of your sessions, communication, and the practical operation of the practice.

    What information may be collected

    To support scheduling, communication, and safe, thoughtful care, I may collect information such as:

    • Your name and contact information

    • Appointment history

    • Health history or relevant intake information you choose to share

    • Session goals, concerns, and areas of focus

    • Emergency contact information, if provided

    • Payment and booking information through secure third-party platforms

    You are welcome to share only what feels relevant and supportive to your care.

    Why this information is collected

    Your information may be used to:

    • Schedule and manage appointments

    • Communicate about bookings, reminders, and follow-up logistics

    • Better understand your needs, preferences, and session goals

    • Support safe and appropriate care

    • Maintain accurate client records

    • Meet legal, ethical, and business record-keeping requirements

    How your information is protected

    Reasonable care is taken to protect the privacy of your personal and health-related information.

    This may include:

    • Secure digital systems for scheduling, forms, and records

    • Password-protected devices and accounts

    • Limiting access to client information

    • Retaining only information that is relevant to providing services and operating the practice responsibly

    While no digital system can be guaranteed to be completely risk-free, care is taken to use reputable and secure platforms whenever possible.

    Confidentiality

    What you share in sessions and on intake forms is kept confidential and treated with respect.

    Your information will not be shared with other people or organizations except in the following situations:

    • You give written permission

    • Disclosure is required by law

    • There is concern about abuse, neglect, or a serious risk of harm to yourself or others

    • Limited information is needed for business operations through secure service providers (such as scheduling or payment platforms)

    Email, text, and online communication

    Email, text messaging, and online scheduling are convenient, but they are not always fully secure forms of communication.

    These methods may be used for:

    • Scheduling and reminders

    • Practical appointment communication

    • Basic follow-up or administrative contact

    Please avoid sharing highly sensitive personal or medical information by email or text unless you are comfortable doing so.

    By communicating through these channels, you acknowledge and accept the inherent limits of digital communication.

    Third-party platforms

    This practice may use secure third-party services for scheduling, intake forms, communication, website hosting, or payment processing. These platforms have their own privacy and security practices.

    Examples may include booking software, payment processors, and website/contact form providers.

    Your rights

    You may request to:

    • Update or correct your personal information

    • Ask questions about privacy or record keeping

    • Request a copy of forms or information you have submitted, where appropriate

    Scope of practice

    Services offered through this practice are intended to support regulation, embodiment, and therapeutic bodywork care. They are not a substitute for medical diagnosis, mental health treatment, or emergency care.

    Contact

    If you have questions about privacy, confidentiality, or how your information is handled, you are welcome to ask at any time.